Spa and salon chain management software — packages, technician commissions and returning clients in one place
Sessions left on a package, technician commission calculated right — no more month-end arguments.
Spas · hair salons · barber shops · nail bars · aesthetic clinics · massage and skincare studios
- Bookings today
- 18
- Packages running low
- 4
- Returning clients today
- 11/18
- Nguyen T. Hoa · skincare package, running low2/10
- Tran V. Duc · cut + colour, reminder sent14:30
- Therapist Hanh · commission + tips this week1,8tr đ
- Le T. Mai · returning client, 3 sessions still unused45 ngày
From your own Commission policy: commission is calculated per completed service the client has signed off on, paid to the technician who actually did it, not split evenly across the shift.
Built specifically for Spas · Hair salons · Nail bars
Built around your own process
Bookings & automatic reminders
Reception books a client into a slot with the right technician and chair, and the system texts a reminder 24 hours and again 2 hours ahead.
Treatment packages & sessions remaining
Sell a package of N sessions, deduct one each visit, and let reception see the remaining count and expiry date instantly.
Technician commissions & tips
Set commission rules by service and by sales tier, split between whoever closed the package and whoever performed it, with tips logged per technician.
Returning-client history
One profile per client — what they had done, when, with which technician, which products or formula, and any allergies to avoid.
Service-debt ledger & unearned revenue
Total remaining sessions owed across every client, priced out and kept separate from recognized revenue — so you know exactly what you still owe them.
Multi-method service checkout
Check a client out for a session: pick the service and the technician, then take payment by cash, QR, card, e-wallet, or package deduction.
Per-location profit & loss
A monthly profit-and-loss table per location — service and retail revenue, payroll and commissions, expenses — locked once you close it.
Before/after photos per client
Save before/after photos from each visit straight to the client's profile, and pull up the pairs to compare over time.
Win-back reminders for lapsed clients
Flag clients who haven't returned in 45, 60, or 90 days by service type, and hand reception a list to call or message in bulk.
Retail upsell at checkout
Sell take-home product while the client is still in the chair, and credit the sale to the right person for commission.
Product inventory & usage per service
Set how much product a service uses in ml or grams, deduct stock automatically per visit, and flag it when actual stock drifts from the calculation.
Problems every Spas · Hair salons · Nail bars business runs into
- Packages are sold and paid for upfront, but nobody tracks how many sessions are still owed — spend that cash too soon and there's nothing left when clients come to redeem it
- Commission and tips are worked out by hand in Excel every month, and it's an argument every time — get one line wrong and a good technician walks
- A client's history lives in one technician's head or her personal Zalo album, so when she quits, the regulars leave with her
Focus
Bookings remind themselves, packages deduct the right session, commission and tips calculated per technician — built around how your spa runs.
Popular search: “phần mềm quản lý chuỗi spa salon”
Why Vietnamese businesses need Reach Ops
Running in the first week
No waiting months to see anything. Ask in plain language, get the number.
No IT team needed
Staff use it like a messaging app. Nobody has to be trained on software.
Replaces a dozen tools
One platform replaces a dozen tools. Affordable, not per-seat.
Your data, where you choose
On your server or ours — you choose. Role-based access; you decide who sees what.
What Reach Ops already handles for Spas · Hair salons · Nail bars
You don't have to switch everything on. These are the features Spas · Hair salons · Nail bars businesses usually start with.
Core features
Running in production every day
- GPS attendance by branch
- Shift scheduling & rosters
- Payroll
- Employee profiles & directory
- Per-branch cash ledger
- Company & recurring expenses
- Task assignment & reminders by branch
- Internal issue & request queue
- Internal documents & procedures
- AI assistant over your internal documents
- Role & department permissions
- Mobile app for staff
Advanced digitisation
Finance and accounting, contracts, assets — built on request; nearly every business asks for these.
- E-invoicing — connect your provider
- Receivables & payables
- Accounting software sync (MISA, Fast…)
- Management dashboards
- Asset & equipment register
- Shift checklists & recurring work
- Leave requests & balances
- Multi-step approval workflows
- Task reminders & auto expiry alerts
- Overtime & compensatory leave
- Excel/PDF report export
- Internal chat by team & department
Reach Ops in Spas · Hair salons · Nail bars
A mockup built around how Spas · Hair salons · Nail bars businesses actually work — not bought stock imagery. The real build shows your own data.
ReachOps Standard for Spas · Hair salons · Nail bars
One fixed price, not a custom quote — includes every feature below.
ReachOps Standard
Early-phase launch price
/month · pay yearly for just 14.900.000đ, equal to 2 months free
Deployment fee: 5.300.000đ
One-time · Up to 30% off when paid 24 months upfront · 100% refund if scope isn't met within 60 days
- Bookings & automatic reminders
- Treatment packages & sessions left
- Service debt & returning clients
- Technician commission & tips
- Staff, attendance & payroll
- Cash, expenses & permissions
- Tasks, documents & AI assistant
Hosting, maintenance, updates & backups on ReachOps Cloud included