Online selling management software — cost, marketplace fees, and what is left at the end of the month
Orders from Shopee, TikTok and Facebook land in one place to pack — marketplace fees flow straight into the monthly P&L.
Shopee shops · TikTok Shop · Lazada · Tiki · selling through Facebook · online wholesale
- White T-shirt size M · stock matches on all 3 marketplaces128 cái
- Shopee · margin after fees19,8%
- Orders awaiting packing over 24h9
- COD orders stuck over 3 days12
From your own Packing procedure: any order with two or more items needs a packing slip showing the order code — no slip, no release from the warehouse.
Built specifically for Online selling · Marketplace shops
Built around your own process
Cross-marketplace inventory sync (Shopee · TikTok · Facebook)
Sell an item on Shopee, TikTok, or Facebook and stock drops everywhere at once — no overselling because one channel updated late.
Automatic marketplace-fee & COD reconciliation
Matches every order against what the marketplace and COD carrier actually paid out, instead of hand-tracing fee lines on a lumped statement.
Centralized order & packing management
One screen for orders from every channel: pick lists to print, barcode scans at packing, and a handover log per shipping carrier.
Cost per SKU & gross margin by channel
Cost price tracked per SKU by batch, so channel profit is real gross margin, not just revenue.
Returns processing & restocking
Returned items get checked and put back into stock right away, instead of sitting forgotten in a corner.
Shipment tracking by carrier (GHTK · GHN · J&T)
See which orders are stuck and where before they bounce back, instead of checking each carrier's app one by one.
Revenue & profit per livestream session
Each livestream session is tied to its own orders and costs — KOC fees, giveaways, ads — so you know which sessions actually turned a profit.
Order-closer & livestream commission
Commission is calculated on orders actually delivered, not just placed, cutting the end-of-month arguments.
Reorder forecast from sell-through rate
Counts down days of stock left from your 7- and 30-day sell rate, and flags a reorder before you run out mid-campaign.
Ad spend & shipping cost by channel
Ad spend and shipping cost are tagged to the exact channel they came from, not lumped into one generic marketing line.
Customer history & no-show flags
Look up a phone number and see how many times that customer has bounced an order, flagged before you ship to them again.
Problems every Online selling · Marketplace shops business runs into
- You promote all month, revenue goes up, and there is still nothing left at the end of it
- The payout is always smaller than the order total, and nobody can say what was deducted
- One SKU sells across four marketplaces — whichever platform updates slowest oversells it, and cancelling the order gets the shop penalized for its cancellation rate
Focus
Stock stays in sync across every marketplace in real time, fees and COD reconcile themselves, cost tracked per SKU — built around how you sell.
Popular search: “phần mềm quản lý bán hàng online”
Why Vietnamese businesses need Reach Ops
Running in the first week
No waiting months to see anything. Ask in plain language, get the number.
No IT team needed
Staff use it like a messaging app. Nobody has to be trained on software.
Replaces a dozen tools
One platform replaces a dozen tools. Affordable, not per-seat.
Your data, where you choose
On your server or ours — you choose. Role-based access; you decide who sees what.
What Reach Ops already handles for Online selling · Marketplace shops
You don't have to switch everything on. These are the features Online selling · Marketplace shops businesses usually start with.
Core features
Running in production every day
- GPS attendance by branch
- Shift scheduling & rosters
- Payroll
- Employee profiles & directory
- Revenue & bank-transfer reconciliation
- Monthly P&L report
- Company & recurring expenses
- COD order monitoring
- Task assignment & reminders by branch
- Internal documents & procedures
- AI assistant over your internal documents
- Role & department permissions
- Mobile app for staff
- Connect the sales software you already use
Advanced digitisation
Finance and accounting, contracts, assets — built on request; nearly every business asks for these.
- E-invoicing — connect your provider
- Accounting software sync (MISA, Fast…)
- Management dashboards
- Leave requests & balances
- Multi-step approval workflows
- Task reminders & auto expiry alerts
- Overtime & compensatory leave
- Excel/PDF report export
- Internal chat by team & department
Reach Ops in Online selling · Marketplace shops
A mockup built around how Online selling · Marketplace shops businesses actually work — not bought stock imagery. The real build shows your own data.
ReachOps Standard for Online selling · Marketplace shops
One fixed price, not a custom quote — includes every feature below.
ReachOps Standard
Early-phase launch price
/month · pay yearly for just 14.900.000đ, equal to 2 months free
Deployment fee: 5.300.000đ
One-time · Up to 30% off when paid 24 months upfront · 100% refund if scope isn't met within 60 days
- Multi-marketplace orders & stock
- Packing, handover & returns
- Staff, attendance & payroll
- Cost basis & fee reconciliation
- Overdue COD & transfer reconciliation
- Internal finance & P&L
- Integrations & AI assistant
Hosting, maintenance, updates & backups on ReachOps Cloud included