Is your team pasting customer contracts into ChatGPT?
How much the AI assistant can read, which machine your data sits on, who inside the company sees what, and how you get your data back if you stop.
Your staff aren't trying to do anything wrong. They just want to finish sooner.
Someone in customer service is asked to write an apology email to a client who just complained. She pastes the whole contract — name, phone number, the agreed price — into ChatGPT to save time. The email goes out on time, the client calms down. Nobody knows.
There is nothing to catch. From the company network it looks like any other website visit. No alert, nothing recorded anywhere, nobody tells you.
A ban hides it, it doesn't stop it
You send round a memo banning it. Staff keep using it — on their own phones now, and they don't mention it. The work still has to get done, and AI really does write faster.
Give staff an official place to ask, inside the system they already work in
Straight up: the question still leaves the building. It goes out with the titles of the documents that person is allowed to see, and up to three of the most relevant ones are sent with it. It goes to Anthropic — the company behind Claude — on the system's account, not on anyone's personal ChatGPT account. Far less than pasting a whole contract, but it still goes out.
- The AI assistant sits inside Reach Ops. Staff ask in Vietnamese and the answer comes from your own documents — procedures, how-tos, policies. It reads documents, not revenue, debt or stock
- Your data sits on the server you pick: a machine at the office, your own VPS, or hosted by us on your own isolated system and database, never shared with another customer. You can still move it later
- You set who sees what, by group and by role. A sales assistant can't open payroll
- Get your data out any time: payroll and attendance reports export straight to Excel. The day you stop, we hand back all of it — and if the machine is at your office, it was already there
The same question, two very different routes out
Pasted straight into ChatGPT
- Data leaves the company the moment it's pasted
- Nobody knows what data was used, or when
- Once it's sent, there's no getting it back
Asked inside Reach Ops
- It still goes out, but only documents that person could already open
- The answer names the documents it used, with links to open and check
- Switch the assistant off any time — off for the whole company
Where does the data sit?
We host it for you
Best for: fast-moving businesses, no in-house IT
Your own cloud
Best for: companies already on Azure or AWS with someone to run it
A server at your office
Best for: companies whose rules say the data can't leave the building
One computer in the shop
Best for: small businesses, offline retail, factory floors
Cloud and on-site together
Best for: multi-branch chains with patchy branch connectivity
Sign up today, we'll be in touch.
Tell us where the data should sit and who gets to see what. We build it that way, then quote.
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